HARD DRIVES

Western Digital 500GB MyBook Windows XP to Vista?

I have a 500 GB WD MyBook Essentials that I have used for a year or so on my PC that runs Windows XP. I recently had to move in with my dad, who has a laptop that runs on Vista. I am not setting up my computer due to the fact this is a temporary move. I have tried connecting my HD to his laptop because I want to use his computer to do the majority of my work, file downloads, etc., but it is not recognized. It’s not even being picked up as being connected to a USB port, and I have tried them all. I have searched for drivers for WD products to run on Vista, but no dice. Is there anything I can do to solve this problem?

You wont find any drivers for an external WD drive. Reason is is that drives are provided by your operating system and are generic in nature for external HD’s and some times Vista’s INF cache file is corrupt. Here is a link to WD’s KB discussing this issue. If after you try the troubleshooting you still cannot get your HD to work, send WD’s tech support an E-mail. They usually get back to you in 1 or 2 days depending on volume and most of them are priety good. Also Make sure that the power supply is plugged directly into a wall outlet and make sure that you are using a known good USB cable. Basically the blue light should be on.

KB#
http://support.wdc.com/product/kb.asp?groupid=110&lang=en from this link put in 1708 into the kb article search.

E-mail support

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/ask.php

J-

techview: My book essential edition external harddrive review

Western Digital My Passport 1 TB USB 3.0 Portable Hard Drive – WDBBEP0010BBK-NESN (Black) $103.00 The Western Digital WDBBEP0010BBK-NESN My Passport 1TB Portable Hard Drive provides an amazing 1TB storage capacity to save your digital files, from important documents to programs to games. This 2.5” portable hard drive comes in handy when sharing large files with its ultra-fast USB 3.0 interface. Experience data transfer rates of up to 5Gbps from this impressive hard drive that also …

Western Digital My Book Essential 2 TB USB 3.0/2.0 Desktop External Hard Drive WDBACW0020HBK-NESN $229.99 Backup media on network, view with mobile devices, remote access to media. Capacity: 2TB. Portable, Desktop, Internal: Desktop. Device Size: 3.5inch . System Requirements: Windows XP/Vista/7 and Mac OS. Dimensions: 1.9inch x 5.3inch x 6.5inch . Max Data Transfer Rate: 5 Gb/s. Software: WD SmartWare. Device Connector Type: USB 2.0 and USB 3.0. Put your digital life on the sleek, high capacity My Bo…

Western Digital WD Elements 2 TB USB 2.0 Desktop External Hard Drive $149.99 Western Digital Elements USB 2.0 external hard drive is the right answer for simple, reliable add-on storage. Designed with the same commitment to quality that made WD external drives the number one drives in the world. Just plug it in to a USB port and start saving your photos, music, video, and files….